Privacy Policy
Pronto Travel is committed to protecting the privacy of the users who visit our website. This policy explains what information we collect and how we use it.
- Information We Collect
Through our forms, we may collect:
- Name
- Phone number
- Email address
- Comments or requests written by the user
- Use of the Information
The information collected is used exclusively to:
- Respond to inquiries or requests made by the user
- Provide information about travel packages and reservations
- Make direct contact in order to coordinate services
- Protection of the Information
We take reasonable measures to protect personal information against loss, misuse or unauthorized access. However, no system for transmitting or storing information is completely secure. For that reason, we implement appropriate security measures to protect your personal data.
- Data Retention
We keep personal information only for as long as is necessary to fulfil the purposes described above or, where applicable, for the period required by applicable law.
- User Rights
You may request at any time:
- Access to your personal data
- Correction or deletion of your information
- Withdrawal of your consent to the use of your data
To exercise these rights, write to us at: info@prontotravel.com
- Changes to this Policy
We reserve the right to modify this Policy at any time. We recommend reviewing this page periodically.
- Email and SMS Communications
Pronto Travel sends SMS messages only after you opt in by ticking a checkbox, which is never pre-checked. One checkbox covers messages about your request and your reservations. A separate, optional one covers marketing messages with travel and cruise offers. Marketing consent is not a condition of purchase or of receiving the service messages you asked for.
- You may choose to stop receiving these communications at any time, by following the cancellation instructions contained in each message.
- Across all Pronto Travel SMS programs to which you consent, you may receive up to 5 SMS messages per month in total.
- Message and data rates may apply, depending on your carrier.
SMS opt-in data —including your mobile phone number— is not sold, rented or shared with third parties or affiliates for marketing or promotional purposes. It is shared only with the providers that deliver messages on behalf of Pronto Travel, and only to provide that service. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Reply HELP at any time for help, or STOP to stop receiving messages.
If you have any question or concern about our Privacy Policy, you can contact us using the contact information available on our website. Our team is also available to answer your inquiries and to give you whatever information you need about the handling of your personal data.